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�������8$<l����(�B(D�3#b�%V�TrTT8��Profile: Karnika Singh
Title: Service Engineer
Summary
Total experience in Telecom Industry- 5 years 7 months

Professional Experience 

Current Organization: Ericsson India Global Pvt. Ltd (previously part of Ericsson India Pvt. Ltd)
Designation                : Service Engineer, Network Engineering
Period                         : 06-August-2008 - till date

Summary of Experiences

Acting as RF lead for 3G:- BSNL Punjab, Haryana, Jammu& Kashmir and Himachal Pradesh circle.

Roles and Assignments & Areas of Expertise

(May 2012  till date) BSNL Punjab, Haryana, J&K and HP, Ericsson- Chandigarh
Roles, Responsibilities & Achievements

Currently working on the BSNL 3G Project for Punjab (1136 sites), HP (88 sites), and Haryana (178 sites) circle. Main role and responsibility includes optimization of the network and A/T submission of the same. Optimization of Jammu city as per customer requirements.
Accomplished 3G Coverage A/T of 1060 sites in Punjab (along with A/T certificates) 87 sites and 119 sites in HP & Haryana respectively. 
Pre- A/T / Optimization of fully integrated towns. 
Document preparation for offering of 3G sites for A/T which includes activities: prediction plots from Mentum Cell Planner and audit of complete network.
Getting the plots approved from customer by justifying the present scenario as compared to the plots submitted during the time of tender.
CCR preparation (LAC & SC planning) and Optimization of newly integrated sites.
Coordination of A/T process in field & online support on Winfiol & OSS for issues faced in the field.
Getting the A/T accepted by the customer by clearing their doubts regarding network functioning.
Trouble shooting of IRAT handover failures, Speed issues and others issues faced in the field.
Regular customer meetings, Project tracking & updating reviews.
ASP Team management for A/T and Optimization.
Appreciated by a cash award for efficiently carrying out the 3G Coverage A/T work in Punjab & HP circle in Nov-2013.

 (Mar 2011  Mar 2012) BSNL Punjab, Ericsson- Chandigarh
Roles, Responsibilities & Achievements

Main role and responsibility included planning and optimization of the network (2G & 3G) and A/T submission (2G) of the same.
Completed A/T of Phase V.1 2G (747 sites) and V.2 2G (1302 sites) successfully.
Planning of 235 (Phase V.1 3G) sites done for filling the gap in nominal planning of 1136 sites (within 15 days including CCR preparation).
Given Demo to Customers for all Basic Tools and Testers that were provided by Ericsson to BSNL like TEMS Cell Planning.
Nominal Cell Planning (Frequency Planning, Neighbor Planning for the new sites and prepare CDD and CCR) and Leading Drive test team for Optimization of GSM and 3G Network. 
Optimization of newly on aired sites of 3G.
Coverage and Edge/GPRS A/T coordination for Swap, New and Redeployed sites.
Regular customer meetings, Project tracking & updating reviews.
ASP Team management for A/T and Optimization 2G & 3G.

(Oct 2010  Feb 2011) BSNL Haryana/HP, Ericsson- Chandigarh
Roles, Responsibilities & Achievements

Optimization of Swap, New and Redeployed 2G sites for Coverage A/T requirements.
CCR preparation for 3G sites & optimisation of the sites.
KPI monitoring and maintenance.
Coverage and Edge/GPRS A/T coordination for Swap, New and Redeployed sites.
Preparing Prediction Plots (150 sites of 2G and 10 towns of 3G) and Coordinate with the customer for Acceptance process like approval of prediction plots with acceptance document and conducting final drive test with the customer.
Customer management & communications regarding technical issues & performance issues. 
ASP Team management for A/T and Optimization 2G & 3G.
Review for Network frequencies, HSN & MAIO planning. 
Implementation of new frequency of 3G network, Haryana.
Remotely supported BSNL, HP for optimisation of 27 cells so as to achieve the closure of V.2 phase.

 (July 2009   Sep 2010) Etisalat Punjab and Haryana Project, Ericsson- Chandigarh
Roles, Responsibilities & Achievements

RF Survey completed and submission of survey reports of 1000 sites, Etisalat-Punjab.
Mapping & survey of different operator s/ vendor s sites as per Etisalat nominal design & implemented successfully.
Frequency planning using TEMS Cell Planner (TCP) and LAC planning of the accepted sites.
Preparation of CDD for the integration of 1070 sites of Punjab circle.
Ensuring a smooth Roll Out.
Verifying the BSC Data in accordance to the CDD provided.
Review Network frequencies, HSN & MAIO planning.
Handling customer complaints regarding coverage problems and providing suitable Solutions.
Radio Network BSS Cell Parameter inconsistencies check & correction.
KPI Monitoring & Optimization of Radio Network.
Traffic Analysis: Blocking, Grade of Service, Drop calls, Erlang distribution.
Analysing BSC Dumps and plan for any change if required.
Radio resource and team management to achieve the deliverables in required time frame.
Short listing, hiring & management of drive teams from vendors.
Minimum Roll-out (MRO) testing accepted & completed for ETISALAT, Punjab and Haryana as per govt operator.
Submission of MRO reports to Etisalat, Punjab (11 towns) & Haryana (14 towns).
Appreciated by an award during GLS Cascade, July 2010, for single handed managing the MRO activities of 50% MRO towns of Punjab & Haryana.

(June 2009 - July 2009) BSNL Punjab, Ericsson- Chandigarh
Roles, Responsibilities & Achievements

Optimization of of KPIs for 8 BSCs in Bhatinda, Kotakapura, Ludhiana, Chandigarh regions.
Key improvements: Average value of TCH blocking and HOSR improved from 1.39 to 0.72 (48.7 % improvement) and 84.6 to 90.5 (6.9% increase) respectively.

(April 2009 - May 2009) BSNL Haryana, Ericsson- Chandigarh
Roles, Responsibilities & Achievements

Optimization of GSM network of BSNL Haryana.
Implementation of flexi Abis and CLS in 8 BSCs of BSNL, Haryana

(August 2008 - April 2009) Vodafone Punjab, India- BSS Swap from Motorola to Ericsson- Chandigarh
Roles, Responsibilities & Achievements

Responsible for preparation of CDD for Ericsson network by performing parameter mapping from Motorola network.
Preparation of best of 5 days BBH & NBH data (for AT reports) and comparing the same with the Pre swap benchmarks reports.
Organizing post swap coverage/data drive for clusters, in both idle and dedicated mode and comparing the same with pre drive plot for acceptance. Analyzing the Rx level full and Rx quality sub bins after post processing using TEMS Investigation and Mapinfo.
Parameter change using Winfiol.



Area of expertise include
2G & 3G Design and Optimization.
Optimization of Radio Network based on Statistical Parameters.
New site planning based on coverage and capacity criterion.
KPI maintenance.

Tools Proficiency
MCOM 5.7 
MapInfo 10.5 professional
TEMS Investigation 8.0.3,9.0.1-  Drive test and post processing
Mentum Cell Planner 10.1.0
TEMS Cell Planner 8.1.1,ver 9
Business Objects 6.5
Exert
NeXplorer
Winfiol and Citrix command handler - for parameter changes.
Aploc   for raw counter extraction from OSS

 Personnel Skills
Focus on results and always deliver.
Team Player.
Passion to win.
Walk the extra mile.
Always keep commitments.
Efficient management of Time & Work.
Customer oriented towards service delivery and a good listener. Capable of performing diverse jobs simultaneously.
Quick learner, adaptable and open to new ideas/inputs. 
Positive Attitude towards work and accountability to the tasks assigned.
Possess excellent communication and analytical skills.

Future Roles and Tasks
To be specialised in 3G network planning and optimization.
Learn & work in emerging field of LTE.

Languages
English and Hindi with good level of competence.

Selection of assignments
RF Design and Optimization.
Swap out Projects and acceptance of network.
RF Optimization towards improvement of KPI s in the Existing networks.
Achieved Customer Specified KPI s in the existing network.
Service delivery projects acceptance within timeline.

       Education
Bachelor of Engineering in Electronics and Communication from Institute of Technology & Management Gurgaon , with honors degree (77.5 %).


Trainings attended & Certifications completed in Ericsson
WCDMA Air interface & Functionality.
GSM Cell Planning Workshop.
GSM Radio Network Features.
GSM Radio Network Tuning.
GSM System Survey.
Ericsson certified in IP Technology

Professional background

OrganisationPositionEricsson India Global Services Pvt. Ltd.
 (Jan 2012- till date)EngineerEricsson India Pvt. Ltd.
 (Feb 2009- Dec 2011)EngineerEricsson India Pvt. Ltd.
   (Aug 2008-Feb 2009)Graduate Engineer Trainee

Personal Information

Karnika Singh
Contact Number: +91 9988882457
Email id:  HYPERLINK "mailto:karnika.singh@ericsson.com"karnika.sgh@gmail.com
 PAGE 5 ( NUMPAGES \*Arabic 5) 











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